Legal
Privacy Policy
Last updated: October 13, 2026
1. Introduction
Welcome to eCommvert ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes email address, telephone numbers, and business address.
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Business Data: when you fill in the form on our website, includes your company website, who runs your ads, your approximate monthly ad spend, how you heard about us and what you would like us to build.
- Usage Data: includes information about how you use our website, products and services.
- Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To reply to an enquiry you send us, prepare the intro call and, if we agree to it, build the first version for you
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To send you new workflows as we build them, only if you tick the box for it on our form. You can unsubscribe at any time.
4. Third-Party Services
We use the following third-party services that may collect, monitor and analyze data:
- Google Tag Manager: We use Google Tag Manager to manage tracking and analytics tags on our website. Google Tag Manager enables us to deploy and manage various tracking codes without modifying the website code directly.
- Cookiebot: Shows the cookie banner and stores your cookie choice. See our Cookie Policy.
- PostHog: Website analytics hosted in the EU. It shows us how visitors use the site so we can fix what is unclear or broken. If you allow statistics cookies, it may record how you move through a page (form fields masked), and if you then send our form, it links that visit to the email address you gave us.
- Google Analytics, Google Ads, Meta and LinkedIn: Measure visits and whether our ads lead to enquiries, and, if you allow marketing cookies, let us show our ads to people who visited the site.
- Tally: The form on our website is provided by Tally, which processes your answers on our behalf.
- Supabase: We use Supabase as our database provider to store the enquiries you send us through our website.
- Notion: We use Notion to manage enquiries and client work.
- Slack: We use Slack for internal notifications, for example when a new enquiry arrives.
- Google Workspace: We use Google Workspace for email and Google Calendar to schedule calls. When you book a call, Google processes your name and email address to create the appointment.
- Lemon Squeezy: We use Lemon Squeezy for payment processing. When you make a purchase, Lemon Squeezy handles your payment information securely. We do not store your full payment card details.
- Vercel: Our website is hosted on Vercel, which may collect technical and usage data for hosting and performance optimization purposes.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
8. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
9. International Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting our website: www.ecommvert.com